If you didn't find the answer to your question, do not hesitate to contact the EAIE Office.
Yes, once your payment is completed on the website, you will receive a confirmation email and a receipt. If you don’t receive these emails within 12 hours, please contact the EAIE Office. You can also download a copy from the Order History page.
No, we won’t accept registrations after the registration deadline.
Payment is required upon registration. We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB and UnionPay. All payments made to the EAIE must be in Euros (€). Bank transfer are not accepted for EAIE events. VAT is not charged on the registration fee.
The EAIE Office will inform participants when the event has enough registrations to proceed. This confirmation will be sent no later than six weeks before the course starts.
If you can no longer attend the course, you may be able to cancel your registration and claim a refund in line with our cancellation policy. Any refunds due to participation cancellation will be processed after the event.
Please note that no exception will be made in the event that your visa application is declined. Obtaining a visa and all the associated costs is the sole responsibility of the participant. The EAIE cannot assist in the visa application process other than in the issue of a letter of ‘invitation to attend’. The letter of invitation is only issued once full payment has been received.
The EAIE can confirm your participation and sign the necessary documents. However, applying for the grant is the sole responsibility of the participants. We advise you to contact your university as well as your national agency for Erasmus + at an early stage for guidance. Find more information about EU staff mobility grants here.
No. The course fee is priced per person and no discounts are offered for group bookings.
Yes, certificates will be emailed after the event to participants who attend the entire course. You can also download a copy from My Events.
No. EAIE Academy courses are open to everyone. However, EAIE members receive enjoy a significant discount on their course fee.
Yes, you can sign up for membership before registering to benefit from the discount. Please note that if you register for the event first, the fee difference will not be refunded.