Pauliina Mikkonen

Service design and product development enthusiast

Pauliina is the Programme Manager of Helsinki Summer School at the University of Helsinki in Finland. Since 2001, she and her colleagues have taken the summer school from a one-off project to an established, world-class academic event through innovations to the summer school’s application procedure, international marketing, multidisciplinary course programme, multicultural classroom experience, social programme and digital services. Pauliina has a Master’s degree in humanities, cultural studies and social psychology from the University of Helsinki and in 2014 participated in the pedagogical study of academic short courses there. She has a special interest in the agile development and piloting of new courses and service models through service design and product development. Pauliina was Chair of the EAIE Expert Community Summer Schools.