Roundtable session
As an increasing number of international applications come in via education agents, it is vital for institutions to ensure they have clear, compliant and scalable processes in place for working with their agents. Attendees in this session will build their own agent quality framework, which they can then take away and develop with their teams. We will provide an outline of what needs to be considered at each stage of the agent relationship, with tips about best practice and real-life examples.
Topics:
Marketing and recruitment
Tom Wilmot is the Director of Recruitment and Admissions Solutions at StudyLink a Flywire Company in the UK. He works with institutions to ensure that their agent management and admissions systems are yielding as many enrollments as possible by simplifying their agent application processes and maximising conversion rates.
Tom has been working with or in universities for 12 years having begun his career at the University of Leicester Students' Union and then working at Endsleigh in the UK before moving into international higher education in 2016 with the International Student Admissions Service (ISAS). When ISAS was acquired by Studee in 2018, Tom was asked to head up the University Partnership team and help Studee's partners bridge the gap between their marketing and admissions departments. Tom studied Archaeology and Ancient History at the University of Leicester before completing his Master’s degree at Aston University Business School in Human Resource Management and Business. Since 2020 he has served as a steering group member of the EAIE Marketing and Recruitment Expert Community. He has now been elected to the EAIE's Marketing & Admissions Thematic committee for the following 2 years.
Tom has presented at multiple events around the world including EAIE, APAIE, BUILA and AIRC.
