Session
✅ Included for all participants
💬 Roundtable (conversational)
💡 Relevant to all
Whether you’re navigating everyday interactions or more challenging conversations, this practical, interactive session will help you build and maintain strong rapport. We’ll explore how to recognise the signs of connection—and the subtle physical cues that suggest rapport has been lost—while staying open to individual differences that can shape how we interpret others. You’ll learn how to see emotions as valuable information in conflict, and practise opening needs-focused conversations that lead to clearer understanding. We’ll also look at simple, effective ways to re-establish rapport when things go off track. You’ll leave with practical tools you can use immediately to handle difficult moments with greater confidence, clarity and connection. Step away from the pace of a busy conference week and join this session for practical ideas and techniques you can apply straight away.