Poster session 317

Welcoming students with the help of peer tutors and improved systems

  • Thursday 13 Sept
  • Exhibition, Level 2, Poster session area

This poster presents lessons learnt by Metropolia University of Applied Sciences in Finland, which has built a vast support network to improve the arrival experience of incoming students, help students settle better, and manage their reputation as a host institution, thus minimising cancellations. This involves a model for training and engaging volunteer student tutors, developing an electronic arrival system, perfecting the pick-up service and working closely with companies providing housing.


  • Student experience
  • Mobility


  • Jenni Leppänen, 
    Metropolia University of Applied Sciences, Finland