Session 05.07

Administrative hell or happy bureaucracy? From recruitment to enrolment

Competitive global demand for talent, growing student mobility and the incorporation of digital tools into recruitment and enrolment has led to an increase in inquiries from international students for many universities. Now we have a new problem: how do we handle these inquiries effectively? This session will show how universities of differing sizes and resources can increase the efficiency of their application, admission and enrolment procedures … and achieve internal coherence along the way!


  • Admissions & accreditation
  • Marketing & recruitment


  • Maria Kinast, 
    Radboud University, Netherlands


  • Vincent Meertens, 
    WHU - Otto Beisheim School of Management, Germany
  • Jihna Gavilanes, 
    International Student Admissions Service - ISAS, United Kingdom


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