Session 05.16

From ignoring to pampering: types of support for international students

According to the ESNsurvey 2016 from the Erasmus Student Network, international students are more satisfied with their academic experience when they are offered more support services. In practice, however, the range of support provided to inbound and outbound students to allow the best learning experience varies a lot by institution. This session will share best practices in pre-departure, post-arrival and re-entry support activities.

Topics

  • Student experience
  • Mobility

Chair

  • Rob van Leeuwen, 
    Radboud University, Netherlands

Speakers

  • Helen Balderama, 
    York University, Canada
  • Ivan Hutchins, 
    University of Essex, United Kingdom