Session 05.16

From ignoring to pampering: types of support for your outbound exchange students

According to the ESNsurvey 2016 from the Erasmus Student Network, international students are more satisfied with their academic experience when they are offered more support services. In practice, however, the range of support provided to outbound students to allow the best learning experience varies a lot by institution. This session will share best practices in pre-departure, post-arrival and re-entry support activities.


  • Student experience
  • Mobility


  • Rob van Leeuwen, 
    Radboud University, Netherlands


  • Helen Balderama, 
    York University, Canada
  • Ivan Hutchins, 
    University of Essex, United Kingdom


Session presentations are only available for conference participants and EAIE members. Please login to download.