They live in a different world: getting academic and administrative staff engaged in internationalisation together (SPOT04.B)

  • Available
    On demand
  • Topics
    • Stakeholder engagement

About this session

Many challenges have been reported around getting academic staff engaged with the internationalisation of their programmes. Administrative staff, meanwhile, are generally less visible in this process. This session will unpack the concept of engagement with insights from change management. We will discuss how shared understandings between academic and administrative staff could contribute to valuable changes, with examples from Europe and Australia.


  • Douglas Proctor | University College Dublin | Ireland
  • Marina Casals Sala | Universitat Rovira i Virgili | Spain
  • Franka van den Hende | University of Groningen | Netherlands