• What is expected of a Saint?
  A SAINT is expected to be interested in helping members of the EAIE with advice and support relating to their on-going work in international education.
• How will requests for help come to me?
  Members are invited to send requests for assistance to the enquiries manager who will check on the database of SAINTs to see if there are one or more SAINTs who have the necessary competence to help. The enquiries manager will forward the request to the SAINT. For more information on the process see the Getting Support page on the is web site.
• Do I need to attend the EAIE conference?
  Not all SAINTs are in a position to attend the EAIE annual conference, but normally a few will be there. The Annual Meeting of the SAINTs will be held each year at the conference. SAINTs not able to attend will be kept informed about the results of the Annual Meeting and SAINTs activities through this web site, and by email.
• What role will Saints have at EAIE conferences?
  Each year it is likely that some SAINTs attending the conference will take part in SAINTs-sponsored workshops and sessions. Proposals for these workshops and sessions are submitted at the end of October of the previous year. SAINTs who organise these proposals will invite other SAINTs to work with them.
• Can I remain anonymous?
  The SAINTs web site will show your name on a list, but EAIE members are discouraged from making direct contact. However, once a SAINT has agreed to help an EAIE member the contact will be direct and personal.
• Can confidentiality be assured in my communications?
  Your direct communication with an EAIE member is confidential. SAINTs who take on a particular support task will be asked to let the enquiries manager know that the contact has been made and is active.
• What is the role of a mentor?
  Not all SAINTs are mentors. Only SAINTs who have fully retired, and who agree to take on the mentor role, will be registered with the enquiries manager as mentors. Mentoring is a more personal form of contact than simple advising.
• How are decisions about the Saints made?
  Decisions about the SAINTs are made at the Annual Meeting at the EAIE Annual conference. During the year executive decions are made by the Chair and Vice-chair who take advice from time to time from the Think Tank.
• Can I resign from the Saints?
  Yes, you can resign by sending an email to the Vice-chair of the SAINTs.
• Will I need to spend a lot of time at my computer?
  Most requests for assistance can be dealth with quite quickly, although this will not always be the case. Mentoring will usually require more time at the computer, and mentoring relationships could be more long-term. You will be expected to check your emails regularly, so that we can respond to members quickly when they ask for support.
• Will I be free to give controversial advice?
  Yes, one of the strengths of a SAINT, particularly when fully-retired, is that they are no longer tied to the policies of an institution. SAINTs are encouraged to be adventurous and to "think outside the box" when giving advice.
• To whom is Saints support directed?
  SAINTs support is directed to EAIE members only - particularly those members who are still growing in the profession.
• Will I need to spend any money?
  SAINTs are not expected to spend their own money and are discouraged from doing so. However SAINTs will need to cover the costs of their email and internet services.
• Will any money be available to me?
  No, the SAINTs cannot provide any sort of financial support.
• Do I need to pay my own fares and accommodation at EAIE conferences?
  There are no SAINTs funds available for fares and accommodation. There is a reduction in the annual EAIE membership fee for all SAINTs, and those SAINTs chairing or presenting at conference workshops and sessions are likely to get free conference registration. The conference participation fee waiver is at the discretion of the EAIE.
• What equipment do I need?
  You will need a computer, connection to the internet, and email.
• How much time do I need to spend on Saints work?
  This depends on the number of enquiries you get and the nature of the enquiries. At the very least you will need to check your emails regularly (at least once a week), and you will need to respond quickly to enquiries so that we can keep up the level of satisfaction with the service.