
- Do I have to be a member in order to attend the conference?No. Anyone can attend the Annual EAIE Conference, however, EAIE members receive a significant discount on their conference fee. Become a member now.
- What is included in the conference fee?This depends on whether you are a participant, an exhibitor or a speaker. Please read the Fees & payment section for details.
- Is there a discount if more colleagues from the same institution attend?No. The conference participation fee is priced per person, and no discounts will be given for group bookings.
- My university is a member of the EAIE, why do I not have the member fee?Membership to the EAIE is done on an individual basis, and therefore does not apply to institutions. Only participants who are themselves members of the EAIE will be awarded the member conference fee.
- Can I register on-site?On-site registration will be possible at the conference centre for an additional fee. Be warned that queues and waiting times may be expected. See On-site registration for opening hours.
- I have registered but am unable to attend, can I get a refund?Please see our cancellation deadlines.
- I am an exhibitor, do I have to register?Yes, even though your exhibition booth has been booked, all exhibitor staff still need to register online. The reduced exhibitors fee (EUR 390) only applies to online registrations before 27 August. Any on-site registrations will be charged the full fee (EUR 840).
- I am a speaker, do I have to register for the conference?Yes. Speakers and chairs all need to register for the conference, and will not be admitted unless they have been registered.
- Will the EAIE help me get a visa to participate in the conference?The EAIE will issue visa invitation letters to participants from countries requiring a visa to enter France, but only upon receipt of full payment of conference registration. See here for more information.
- My colleague registered but cannot attend and I would like to take their place. How do I arrange this?You should notify the EAIE Office in writing at eaie@eaie.nl. Transfer of registration is free of charge.
- Do I get a confirmation of my registration?Yes. A confirmation e-mail will be sent to you, which consists of an itemised list of all the activities for which you are registered. This is automatically sent to you when your registration has been processed by the EAIE Office. Please take this confirmation with you to the conference venue.
- When do I receive an invoice and when should I pay?As soon as your registration has been processed, you will be sent an invoice. Your payment should be received within 30 days of the date of the invoice. The methods of payment are indicated on the invoice. These are, in order of preference:
-transfer to ABN-AMRO bank (in Euro)
-by credit card: Visa, Euro/Mastercard, American Express.
- Why have I not yet received an invoice?The most likely reason is that your registration has not yet been processed. Especially if you registered on or around the ‘Early bird’ registration deadline of 30 June, it may take a little longer to send you an invoice as we process large numbers of registrations at that time. If you have not received an invoice within 1 week, please contact the EAIE Office as there may be a problem with your registration.
- I cannot find my name on the electronic list of participants.The list is regularly updated, but the most likely reason is that your registration had not yet been processed when the last update was made. Please check again in a couple of days. If you registered on or around the ‘Early bird’ registration deadline of 30 June, it may take a little longer for your name to appear on the list as we process large numbers of registrations at that time. Another reason may be that you opted out of the list of participants when registering for the conference. To have your name added to the list, please contact the EAIE Office.
- What should I do when I arrive at the conference venue?Go directly to the Registration area to pick up your registration envelope, which contains any tickets you have ordered, and your conference bag, which contains the detailed Conference Programme and other important information. If you have not yet registered, this can be done on-site, but you should be aware of queues if you choose this option.
- When do I get the detailed Conference Programme?You will receive your Conference Programme when you pick up your conference bag and badge on-site in Nantes. Please consult the website leading up to the conference to receive up-to-date programme information.
- What is the difference between the first brochure I received at home and the second one I receive in my conference bag?The first brochure, the Conference Invitation, describes the provisional programme. The Conference Programme, which you will receive on-site in your conference bag, contains the detailed programme, including exact times and room names, descriptions of the sessions, etc.
- Can I book a room for a meeting during the conference?A number of small meeting rooms can be booked through the EAIE Nantes website starting in June. Rooms can be booked for a maximum period of 1.5 hours and a rental fee will apply. If you are interested in finding a room to hold a reception, we recommend contacting:
Office de Tourisme Nantes
Sophie NEVEU
+33-240-206 004
sneveu@nantes-tourisme.com
- Are you selling discounted travel passes this year for public transportation in Nantes?Yes. Be sure to purchase a Pass Cité upon registering online for the conference. This public transport card gives you four days worth of travel on all buses, trams, the BusWay and the airport shuttle for only EUR 8. Please note that you will receive your travel pass when you pick up your conference bag on-site. It will not be sent to you in advance.
- Are child care services available?Please contact your selected hotel to enquire about child care as these services are not available at the conference venue. As it is a business conference, children will not be allowed to participate in any conference activities.




