This new training course was prepared upon request of the participants of the very popular ‘Alumni A to Z’ course. Most of the sessions will cater to the needs of middle to senior level managers dealing with alumni relations. Experienced professionals from Europe and North America will cover the key areas of alumni relations and will focus on how to plan and implement the key alumni projects that suit participants’ institutional needs. The main topics will include strategic planning, alumni associations and non-traditional alumni groups, records management, institutional assessment and surveying alumni, alumni communications and online communities, special events and reunions and fundraising. The course will review trends, resources, and tips on how to get participants’ existing alumni programmes to the next level.